Hivenox for housing providers and public asset owners

Every contractor claim checked before payment.

Hivenox Maintenance OS is designed for social, community and public housing providers and public asset owners: repairs, planned maintenance and contractor claims on one record, with planned maintenance on time and evidence ready for audit.

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  • NSW Government ICT Services Scheme (SCM0020)
  • ICN Gateway member
Trades repairing the facade of an apartment building from scaffolding
Hivenox forHousing providers and public asset owners

Works with the systems your team already runs

Oracle AconexProcoreAutodesk Construction CloudMicrosoft 365SharePointPower BI

Check every claim, not a sample. Keep planned maintenance on time. Be ready for audit.

Check every claim, not a sample

Each contractor claim tested against the work order, schedule of rates, photo evidence and warranty status, with exceptions sent to a named officer.

Keep planned maintenance on time

Smoke alarm, electrical, fire and lift checks raised ahead of their due dates, across every home and building.

Be ready for audit

Every approval, photo and decision on a tamper-evident audit trail, ready to export as an evidence pack.

Hivenox Maintenance OS

The modules behind the work

From request to paid claim on one record. Each module shows whether it is available now or still to come.

On the roadmap

Evidence & claim checks

Each claim tested against the job, the rates and its photos before payment.

On the roadmap

Planned & statutory

Smoke alarm, electrical, fire and lift checks raised ahead, home by home.

On the roadmap

Asset & property register

One record per home, unit and element, with its repair history.

On the roadmap

Inspections & condition

Condition rated 1–5, with findings turned into costed scope.

On the roadmap

Contractors & compliance

Jobs blocked before allocation when a licence or insurance has expired.

On the roadmap

Warranty & defects

Repeat repairs routed back to the original contractor under warranty.

Explore Hivenox Maintenance OS

Modules

Start with the job that costs you most

Not ready for a full platform? Start with one module on one job. Each runs on the same record as Construction OS and Maintenance OS.

Subcontractor compliance

Available now

Check contractor insurances and licences before work is allocated or paid.

AP Automation

Subcontractor and supplier invoices

Available now

Capture contractor invoices, code them and route them for approval, then post them to the ERP.

AI Analytics

Project and portfolio reporting

Available now

Ask for SLA, spend and contractor performance across the estate in plain language.

Build your bundle

We'll help you choose the modules, AI Workers and edition that fit your team.

Request a proposal

What changes

From chasing paperwork to one record

How the day-to-day work changes when every job, claim and document sits on one record.

Housing providers and public asset owners

Every contractor claim checked before payment.

9modules3AI Workers
Estate maintenance — this weekExample
Repair requestsTriaged
Make-safe jobsWithin SLA
Smoke alarm checksRaised ahead
Contractor claimsChecked
Audit evidenceAttached
Risk & Anomaly AI WorkerTwo claims use the same photo for different homes. Sent for review.
TodayWith Hivenox

Claims checked by sample, after payment

Every claim checked before payment

Safety checks tracked in spreadsheets

Statutory checks raised ahead of the due date

Repeat repairs paid as new work

Repeat repairs sent back under warranty

Audit evidence assembled after the fact

Evidence captured with every job

Explore Hivenox Maintenance OS

Who it's for

Value for every role on the team

Repairs, planned maintenance and contractor performance across the estate.

AMAsset and maintenance managersHousing providers and public asset owners

A queue of exceptions, each with the rule and the evidence behind it.

CCContract and claims officersHousing providers and public asset owners

Every decision and approval on one audit trail.

AAAudit and assuranceHousing providers and public asset owners

How it works

Up and running, step by step

From scattered spreadsheets and inboxes to one record, with approvals and an audit trail.

  1. 01

    Load

    Bring homes, assets, contracts and your schedule of rates onto one record.

  2. 02

    Set the checks

    Agree the rules every claim must pass and who reviews the exceptions.

  3. 03

    Run the work

    Raise, dispatch and evidence repairs and planned maintenance, job by job.

  4. 04

    Assure

    A named officer accepts, queries or rejects each exception, on the record.

Built on Hivenox Maintenance OS and Construction OS

AI Workers that check every claim, job and certificate

Each AI Worker is designed to check the records your team relies on and flag only what needs a decision, every flag linked to its source. A person approves, rejects or queries.

AI Workers

Risk & Anomaly AI WorkerFinds duplicate claims, outlier rates and repeat defects across contractors and contracts.On the roadmapCompliance & Quality AI WorkerChecks inspections, ITPs, hold points, defects and NCRs, and assembles the evidence pack.On the roadmapExecutive & Portfolio AI WorkerWrites the Monday brief: margin, exposure, delays and compliance across every job, linked to the source records.On the roadmap

Construction OS capabilities

PMProject & Portfolio ManagementProgress and reportingAvailable nowQAQuality & DefectsITPs, hold points and rectificationAvailable now

Sectors

Social and affordable housingEvery repair evidenced. Every contractor claim checked.Government property and infrastructureAccount for every asset and every contractor dollar.ResidentialHand over homes that need no second visit.Multi-residentialEvery unit, level and defect, ready before settlement.

More solutions by business

Maintenance and FM contractorsWin the contract, then prove every job.Builders and head contractorsProtect margin on every job.Subcontractors and tradesGet paid for the work you did.

Your questions, answered.

Ready to check every claim before you pay?

Bring one job, contract or building. We'll walk through the records, modules and AI Workers that fit.

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