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Quality & DefectsAvailable now

Defects, NCRs and handover, closed out as you build

For quality managers, site managers and project managers who must close defects and hand over a building with its records complete.

Two engineers checking a tablet in a mechanical plant room
QA · Hivenox Construction OS capabilityITPs, hold points and rectification

Hivenox Construction OS capability

Every hold point signed before the work is covered.

Quality & Defects closes quality out as the job progresses, not in the last month. ITPs, NCRs and defects sit in Hivenox Construction OS on the same record as the trades, packages and programme, and the evidence for handover builds up as the work is done. At practical completion the records are designed to move into the asset register in Hivenox Maintenance OS.

Workflows

Five workflows, one record

The work itself, named the way the people who run it name it.

ITPs and hold points

Inspection and test plans by package and trade, with the hold and witness points each one sets. The Compliance & Quality AI Worker is designed to flag a missing sign-off before the work is covered up.

NCRs to closure

Non-conformances raised with the specification clause they breach, the trade responsible, the agreed fix and the evidence that closes them. Repeat issues show by trade and by subcontractor, and the quality manager sees open NCRs by package and by age.

Defects assigned to the trade

Each defect raised with a photo and location, assigned to the trade responsible with a due date, and closed only with evidence of the fix. Trades see their own list; the site manager sees every open defect on the job, with trends by trade and by subcontractor.

Practical completion and handover

Certificates, test results, as-built drawings, O&M manuals and warranties collected by asset and location during construction, so the handover pack is ready at practical completion instead of chased after it. The pack is built from the same records site has been filling all along.

Defects liability period

Defects raised after practical completion tracked against the defects liability period and sent back to the trade that did the work, with retention release tied to their close-out.

Records

The records it runs on

Named the way they appear on site, in the contract and in the claim.

ITPsHold pointsWitness pointsNCRsDefect registerTest certificatesAs-built drawingsO&M manualsWarranties

Before and after

What changes on the job

Without HivenoxWith HivenoxAvailable now

Handover evidence assembled at the end.

Evidence collected as the work is done.

Defects tracked in photos and spreadsheets.

Defects assigned, evidenced and closed in one record.

Handover leaves folders of PDFs.

Records ready to move into the asset register.

Quick answer

How do builders close out defects and NCRs before handover?

Raise each defect and NCR against the trade responsible, with a photo, location and due date, and close it only with evidence of the fix. Track ITP sign-offs as the work progresses, so nothing is covered up unchecked. Hivenox Construction OS keeps defects, NCRs and handover documents together, by trade and by package.

Bring one live job. See what it's hiding.

Send us a project or a maintenance contract. In the first session we walk through its variations, claims, defects and compliance gaps with you.

Book a working session