1About this policy
This Cookies Policy explains how AI Solution Technologies Pty Ltd (“AI Solution Technologies”, “we”, “us” or “our”) uses cookies and similar technologies on the Hivenox website at hivenox.com and within the Hivenox platform (together, the “Service”). It should be read with our Privacy Policy. Where required by law, we obtain your consent to non-essential cookies through our cookie banner.
2What are cookies
Cookies are small text files placed on your device when you visit a website or use an online service. Similar technologies include pixels, tags, local storage and software development kits, referred to collectively as “cookies” in this policy. They help operate the Service, remember preferences, keep you signed in, and understand usage.
3Types of cookies we use
3.1 Strictly necessary cookies
Essential for the Service to function, including authentication, session management, load balancing and security. These cannot be switched off in our systems.
3.2 Performance and analytics cookies
Help us understand how the Service is used so we can measure and improve performance. Information is generally aggregated.
3.3 Functional cookies
Remember your preferences and settings to provide enhanced, personalised features.
3.4 Marketing and targeting cookies
Set by us or our partners on the marketing website to measure campaigns and show relevant content. These are not used inside authenticated Customer environments for advertising.
4Examples of cookies
Specific cookies may change over time. Common examples include:
| Cookie / provider | Category | Purpose | Typical duration |
|---|
| Session / auth cookie | Strictly necessary | Keeps you signed in and secures your session | Session |
| Consent preferences | Strictly necessary | Stores your cookie consent choices | Up to 12 months |
| Analytics (e.g. Google/Product analytics) | Performance | Measures usage and performance of the Service | Up to 24 months |
| Preference cookie | Functional | Remembers language, region and UI settings | Up to 12 months |
| Marketing pixels | Marketing | Measures marketing campaign performance | Up to 12 months |
5Third-party cookies
Some cookies are set by third parties providing services on the Website, such as analytics providers, content delivery networks, video and social media platforms. Their use of information is governed by their own privacy and cookie policies.
6Managing your preferences
You can manage cookies by using our cookie banner or preference centre where available, adjusting your browser settings to block or delete cookies, and using industry and provider opt-out tools for analytics and advertising cookies. Disabling some cookies may affect how parts of the Service function.
7Do Not Track
There is currently no consistent industry standard for responding to browser “Do Not Track” signals. We handle such signals in accordance with applicable law and any emerging standards.
8Changes
We may update this Cookies Policy from time to time. The current version is always available on the Website. This policy is effective from 1 January 2026.